Frequently Asked Questions

Find answers to common questions about our collections and services

How do I determine my size?

Please refer to our comprehensive Size Guide located on each product page for specific measurements and fit recommendations.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. You may cancel or modify your order within 60 minutes of placement by contacting support.

Do you restock items that are sold out?

We frequently restock core essentials. For seasonal pieces, we recommend signing up for 'Back in Stock' notifications on the product page.

Are your materials sustainably sourced?

Hours is committed to ethical fashion. We partner with certified manufacturers and prioritize organic and recycled fabrics whenever possible.

How should I care for my Hours garments?

Detailed care instructions are printed on the inner label of each garment. We generally recommend cold washes and air drying to maintain fabric integrity.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.